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A Truly Extendable Platform

When deciding on a CRM system, it is important to think beyond the features you need today. Your CRM should be a platform at heart; providing out of the box features but also the ability to deeply customise and extend the system. Many customer-facing processes span multiple departments. Only Sugar allows you to create a unified, highly streamlined custom process automations that breakthrough departmental data silos and result in more consistent, positive customer experiences. 

Value for your investment

Get the competitive advantage you need, at a price you can afford. With Sugar’s clear and simple pricing — no hidden fees or gotchas.

Start your free trial today

Why customers choose Sugar

Sugar is the world's first intelligent, no-touch customer experience platform (CX). It empowers your marketing, sales and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences. Sugar can be effectively tailored to every client's requirements, so the CRM works for you rather than you working for the CRM. 

Sugar Deployment Options

We have been hosting Sugar since 2004 in our own datacentres which are fully managed and GDPR compliant, ready to host your on-premise CRM.

Enable Premium Cloud hosting includes:

  • Secure Tier 3 UK Datacentres

  • Backups 4 times a day

  • In-built network redundancy

  • Free installation & configuration

  • Premium UK telephone support

  • Upgrades and maintenance included

Sugar On-Premise

Self-hosting is ideal for taking complete control of your own solution. Sugar can be deployed on a range of server platforms and will run against a variety of databases. You can manage your own upgrades and patches whilst retaining full access to the solution source code.

Customer Success Stories

A commitment to your CRM success

All SugarCRM does is CRM, and they do it well. As CRM experts, they are invested in every customer's success. Our employees and our partner work hand-in-hand with customers to ensure that every step of their CRM journey is properly planned and executed. This ensures a smooth, predictable CRM rollout, which saves time, money, and starts your CRM journey off on the right path.